Last updated: 20 November, 2018
Jala is an online translation platform (the “Services”) operated by Jala Pte. Ltd. (“Jala”, “we”, “us”, or “our”). When you visit our website www.jala.net (“Website”) and use our Services, you trust us with your personal information. The Services enable our Users to, among other things, upload and translate content, communicate with other Users in the Jala community.
The information we may collect, broadly falls into the following categories:
(i) Information you provide to us: In the course of engaging with our Services, you may provide personal information about yourself to us. Personal information is often, but not exclusively, provided to us when you sign up for and use the Services, send us an email, participate in our activities (events, competitions, or giveaways) or communicate with us in any other way.
The information we collect may include the following:
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
We use the information we collect from our Website for a range of reasons, including:
(i) Our service providers: Sometimes, we share your information with our third-party service providers, who help us provide and support our Services and other business-related functions. Information may be shared with third-party service providers for purposes including analyzing data, hosting data, engaging technical support for our Services, and delivering content.
We only share and disclose your information with the following third parties. We have categorised each party so that you may easily understand the purpose of our data collection and processing practices.
(ii) Any competent law enforcement body, regulatory body, government agency, court or third party where we believe disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish, or defend our legal rights, or (c) to protect your vital interests or those of any other person.
(iv) Any other person with your consent
Our Website offers you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.
Our servers and office are located in Singapore, so your information may be transferred to, stored, or processed in Singapore or the United States by our third-party service providers. While the data protection, privacy, and other laws of Singapore and the United States might not be as comprehensive as those in your country, we have implemented appropriate administrative, technical and organisational security measures to protect the security of any personal information we process. This includes, signed Data Processing Agreements between Jala and our third-party service providers (available on request), as well as the use of SSL technology to encrypt data during transmission through public internet. We also employ application-layer security features to further anonymize personal information.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the services within a secure environment.
When we have no ongoing legitimate business needs to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We do not knowingly solicit data from or market to anyone under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor’s dependent use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from anyone under the age of 18, please contact us at [email protected].
You may have the following data protection rights:
We will normally collect and use personal information from you where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms. Typically, our legitimate interests include improving, maintaining, providing, and enhancing our technology, products, and services; ensuring the security of the Services and our Websites; and for our marketing activities.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided in the “Contact Us” section below.
Account Information: You may at any time review or change the information in your account or terminate your account by
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the “unsubscribe” link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by logging into your account settings and updating your preferences.
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please email us at [email protected].
If you have questions or comments about this policy, you may email our Data Protection Officer (DPO) at [email protected] or contact us by post at:
Jala Pte. Ltd
284 River Valley Rd #01-01
Phone: +65 6850 5146